The actual out-of-pocket cost ("copay"), may be less than the cash rates shown above, depending on two factors: 1) insurance eligibility and coverage; and, 2) household size and household income of the client. Insurance companies negotiate a discounted rate (aka, "allowed amount") for counseling services provided by in-network providers. We are in-network providers for most insurance companies, including both commercial plans (e.g., Aetna, Anthem, CoreSource, Medical Mutual) and public plans (e.g., Medicaid, Medicare, Tricare).
Clients living in households earning less than three times the federal poverty level are also eligible to receive a discounted "sliding fee scale" rate. This income-based discount be applied to either the cash rate or amount allowed by insurance.
Copays are due (collected) at the time of service. Credit or debit card (American Express, Discover, MasterCard, or Visa) is the preferred form of payment, with cash and check also accepted. Special payment arrangements are also available.
For more information, please call our office at (740) 804-6800 or text our administrative support team at (740) 240-0665.